Guide
Why QR codes stop working – and how to avoid it
Short answer: a QR code image itself never expires. Codes “stop working” because the link inside them stops working – most often a dynamic code from a free trial or a cancelled subscription.
1. The free trial ended
Many generators create a “free” dynamic code: the code contains their short link, which forwards to your page. When the trial ends, the short link shows an error or a payment page. Your printed flyers now lead nowhere – unless you pay a monthly fee.
How to avoid it: read what happens after the trial before you print. With GITECHY QR there is no trial: static codes are paid once and contain your content directly; dynamic codes are paid once and include 5 years of forwarding in writing.
2. The subscription was cancelled
Same mechanism: dynamic codes depend on the service. Know how long codes keep working after cancelling. Our plans keep forwarding for 90 days after the end, then show a page with a Continue button – never someone else’s ad.
3. The page behind the code moved
A static code always opens the same address. If your website changes, set up a redirect from the old address – or use a dynamic code next time and just change the destination.
4. Printing problems
- Code too small for the distance.
- No white border around the code.
- Low contrast (light code, coloured background).
- Logo too big, or corners covered.
- Glossy surface reflecting light.
See the print size guide.
Checklist before printing
- Static if the content never changes – it works forever, even without us.
- Dynamic only from a service that tells you clearly how long forwarding is included.
- Test the printed proof with two phones.
- Keep the vector file (PDF/EPS/SVG) for reprints.
Questions
What happens to GITECHY QR codes if you close?
Static codes are not affected at all. For dynamic codes we promise at least 12 months’ notice, an export and forwarding for at least 2 years after closing – see the shutdown policy.
Can I fix a code that already stopped working?
If it was a dynamic code from another service, only that service can switch it back on. Otherwise make a new code and replace the prints.
Related
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